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Our privacy policy





Your privacy is important to us. It is Monash Area Toy Libraries' policy to respect your privacy regarding any information we may collect from you across our website, http://www.monashtoylibraries.com.au, and other sites we own and operate.


What we collect and what we do with it

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You may be asked to provide information such as name, profession, phone number, email and home address, preferences and interests.


We require this information to understand your needs and provide you with a better service. This may include our own record keeping; improvement of our products and services; promotional emails about new products, special offers or other information which we think you may find useful; and market research from time to time.


Security

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.


We do not sell your data to third parties, including other charitable organisation. We do not use your data for our own purposes, except as outlined in this policy.


We may share some data with trusted service providers. In order to manage and improve our services we may from time to time use a number of third party service providers; for example, we may use Google Analytics to track visits to our website. These service providers are located outside of Australia and therefore the data we pass to them will be processed outside of Australia.


How we use cookies

Cookies are text files placed in your computer's browser to store your preferences. You can choose to accept or decline cookies. If you provide permission, a file is added to your device and the cookie helps analyse web traffic or identifies when you visit a particular site. We use traffic log cookies to identify which pages you find useful and which you do not. This allows us to improve our website.


Links to other websites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.


Controlling your personal information

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.


Changes to privacy statement

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15 October 2018.





Our social media policy





Follow us on social media to keep up-to-date on the latest news, share members and volunteers stories or just to browse.


Our social media channels will be:

  1. facebook.com/monashtoylibraries
  2. instagram.com/monashtoylibraries

Existing social media sites for Monash Toy Library and Oakleigh Toy Library will eventually transition to the above social media channels.


Below is a list of DO's and DON'Ts so we can continue to respect all people in our toy libraries community.

  • - DO give us your input and opinions
  • - DO treat other people and organisations with respect
  • - DO read relevant material before posting on topic
  • - DON'T post content which may be deemed as offensive
  • - DON'T post personal information about another person or child, including name, if they have not already provided it
  • - DON'T post advertisements or SPAM. This includes political material; link to inappropriate, offensive or illegal material; insult or attack individuals or organisations; post irrelevant comments.

  • We appreciate your consideration of the above social media protocols. We reserve the right to remove comments that include any of the above, and will remove or ban any user who: continues to post comments such as those listed above; uses offensive images as their profile picture, for example; posts sexually explicit images or has an offensive user name.

Our social media pages are moderated and monitored. Should you have a social media enquiry, reach us on email or phone. We will respond with urgency.